Part of the problem is the way our society has lost the ability to see the bigger picture. I am not sure why that is.
Take the media - they love to pick up and emote about individual cases - BBC News finds someone with a hard luck story and promotes the story. All well and good - may make for good television - but without context it is irrelevant. What is relevant is hard statistics - how many are affected? What percentage?
It was like the piece in the news about a woman who was unable to use food vouchers at Tescos for her and her child - horrible for her of course, but what we really need to know from a proper News service, is whether those who have such problems are one in ten thousand or one in ten, otherwise it is just a ploy to emote for no good purpose.